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 Your
Satisfaction is our highest concern. Shop-Florastor.com
is dedicated to providing the finest quality goods and services
to our customers.
Shop
safely, knowing that ALL our products are backed by
a 30 DAY Money Back Guarantee.
If you are not happy with your order
- for any reason - return it within 30 days for a
full refund of the product purchase price.
Please call us before sending any returns. A
Return Authorization number is required to ensure proper
credit to your credit card account.
You may call 1-800-366-5992, or email us at customerservice@doctorschoice.org for
more information.
NOTICE: Please
be aware that shipping charges are not refunded and orders
that received free shipping could be subject
to $8.50 charge both for the original shipment to
you and for the return shipment to the manufacturer. Total
of $17.00). Plus all returns must be made within
30 days or a 15% restocking fee may be charged.
These
amounts are charged to us by the manufacturer to drop
ship your order. We absorb the cost as a discount bonus
when you order product. However
when product is returned, these charges become customer responsibility
and will be deducted prior to credit being issued).
In
other words shipping will be charged both ways on all
returns unless the customer pays for the shipping on
the package themselves. Plus an additional handling fee
could be assessed for a package to be reshipped a second
time.
In addition all returns must be made within 30 days or a 15% restocking
fee may be charged.
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